Alabama Next Generation Emergency Network (ANGEN)

ANGEN is the Alabama Next Generation Emergency Network. It is Alabama’s migration to Internet Protocol (IP)- based systems, which over the past decade has been faster than the movement for public safety communications systems. 

Better put, ANGEN is the modernization of a 9-1-1 backbone system utilized since the 1960s. ANGEN is a standards-based and more capable system than we have operated with for the last half-century.

Next Generation 9-1-1 services offered to our center as well as citizens include:

  • Enhanced Geo Based Call Routing to the correct 911 Center
  • Location Services
  • Interoperability
  • Text for 9-1-1
  • Service Visibility and Monitoring
  • Disaster Recovery and call routing options
  • Resiliency, Reliability, and Redundancy 

With a commitment to better utilization of emerging technologies and a strong approach to public safety, all Public Safety Answering Points (PSAPs) in Alabama are now on the Alabama Next Generation Emergency Network (ANGEN)